Water Damage Restoration in Las Vegas

RemediationX answers water damage calls 24 hours a day with a 30 minute average response, then dries your home to a measured standard and rebuilds it in house.

How Bad Is It? Water Categories and Classes

Not every water loss is the same. The IICRC, the group that sets restoration standards, sorts water damage into three categories and four classes. The category tells us how dirty the water is. The class tells us how far it soaked in.

• Category 1 is clean water, like a burst supply line or an overflowing tub. It is the fastest to dry.
• Category 2 is gray water, like a dishwasher or washing machine overflow. Some wet materials may need to come out.
• Category 3 is black water, like a sewage backup or flash flood water. Drywall, carpet pad and insulation in its path come out and get replaced.

Class 1 is a small, contained loss. Class 4 means water has soaked into dense materials like hardwood, plaster or the concrete slab. The first thing our crew does is name the category and class, because that sets the drying plan and it is what your adjuster needs to scope the claim.

The Equipment on Every Truck

Drying a home right is part chemistry, part physics and a lot of equipment. Here is what shows up.

• Truck mounted and portable extractors that pull water out of carpet, pad and subfloor
• Submersible pumps for deep water from flash floods and pipe ruptures
• LGR dehumidifiers that still pull moisture when the desert air is already dry
• Air movers that push fast air across wet surfaces
• HEPA air scrubbers that keep dust and spores from spreading
• Thermal imaging cameras and moisture meters that find water behind walls and under floors

Every wet surface goes on a daily moisture map. When we say a wall is dry, we can show you the numbers.

What to Expect, Day by Day

Every job is different, but most follow the same arc. In the first few hours we find the source, stop the water, start extraction and walk you through the plan before any demolition. Over days 1 to 3 the drying equipment goes in and we take a starting reading on every wet surface. From day 3 to day 5 we come back daily to read the meters and move equipment. Most clean water jobs reach dry standard in 3 to 5 days. Once the readings match the dry parts of the house, the equipment comes out and any damaged drywall, flooring or cabinets are removed. The rebuild starts after that, with the same team.

Why Las Vegas Homes Get Wet the Way They Do

The desert has its own rules. Most homes here sit on a concrete slab with no basement, so a failed line spreads water sideways under the flooring and up the walls. The dry air fools people into thinking a leak dried on its own, while water sits trapped behind drywall for weeks. Monsoon season, July through September, pushes wind driven rain through roofs, windows and door thresholds. And our hard, mineral heavy water wears on copper pipe until it opens pinhole leaks, mostly in older homes on the east side, in parts of Paradise and in older Henderson.

Insurance Without the Runaround

Filing a water damage claim is nobody’s idea of a good week. We work directly with all major carriers, so the back and forth does not land on you.

• A documented scope of loss with photos, moisture readings and the category and class
• Direct contact with your adjuster, on site and by email
• Estimates written in Xactimate, the same software most carriers use
• Supplements filed for us when hidden damage turns up after demolition

Paying out of pocket? You get a written estimate before we start, and the scope never grows without your okay.

Water Damage by Room and Cause